Returns & Cancellations

We are able to cancel orders for a full refund up to 90 days from purchase date and/or as long as the order has not shipped yet. To cancel an order, please email info@zerbacellars.com with your order number or call 541-938-9463. 

Due to the temperature-sensitive nature of wine, we are generally not able to accept returns on wine orders that have already been received by the purchaser or gift recipient. The exception would be if a member of the Zerba Cellars staff is responsible for the error (i.e., the wrong wine was packed). To inquire about this policy, please email info@zerbacellars.com